Our Home security service highlights brings to the growing issues in Security Problems faced by apartment’owners.
The security issues is at rise in residential condominiums and apartments. Most of this building is running under a Joint Management Body (JMB) or Joint Management Committee (JMC). The JMC/JMB’s usually hires private property management company to run the administration of the building.
Property Management company hires Security Provider on behalf of the JMB/JMC. The problem starts with the property management company and JMB that has no experience in hiring a security firm in Malaysia.
Common Home security services Issues in a residential apartments
1. Internal theft
2. vandalism
3. stealing water supply
4. outsider intrusion
5. misuse of facilities that leads to crime
6. Car tow agents issues
7. Problematic unit owners
8. Committee member sabotage
9. Stealing public things such as
The Usual Problem Faced by the Building committee today that leads to security issues
1. Security personnel is not performing due to so many factors
a) Untrained guards whether its local guards or Nepal Guards
b) Guard provider without KDN License(serious offence)
c) Security provider’s management with no prior experience in providing security services.
2. Security provider provides illegal guards (Please check their permits) You may think it is alright so long the guards are performing but please remember that if there is an incident in your building, the authority has power to summon your management and security provider to court for hiring & accommodating illegals.
3. Property Management not capable to administrate security guards. Most of the building administrator has this issue. Its important to know what is your guards are doing such as
a) attendance of the guards
b) whether the guards has done patrolling
c) Did they check guards patrol report on a daily basis?
d) Does the building manager and the security manager knows the building Standard Operating Procedure?
4. The JMB/JMC should know their house rules and the rules must protect the owners residing in the building because many owners have the tendencies to rent their units out to a convicts, thieves and etc. Some of this tenant could be in prostitution so its important for you to know who are your neighbors. Make sure that the rules are certain that this tenant obeys the house rules and the management have the right to reject them otherwise.
5. Lack of Security Technology such as Access control, CCTV, perimeter guards alarm, Visitor Management, guard clocking or patrolling reader.
CCTV for security services is essential for Guarding. In the old days most of the CCTV system was running on analogue system that means it runs on low resolution and less frame per second. Today the security system are rather easy and cheaper to set up.
Blue i Security believe security guarding should be accompanied with guards and technology thus CCTV comes in first in the list. When we deploy our security guards into our customer’s premise Bluei will ensure that the security surveillance are in place if not we will set it up ourselves (depending on the understanding and terms with customers).
Our priority is
1. Ensure that the security guard house is equipped with HD CCTV cameras.
2. Entrance and Exit of the premise is covered with HD cameras
3. Perimeters are secured with HD cameras
4. The valuables are covered with HD CCTV cameras.
5. Covers the areas that is risky or prone to break in.
CCTV System should be able to
1. Record at HD quality for more than 1 month.
2. Alarm the guards if the restricted area is breached.
3. Record remotely so if the recorder is destroyed you are still able to get the evidence from the remote server.
4. Able to view the cameras remotely from the security control room via internet.
Blue i has been successful in deploying CCTV for Security Service purposes.
Blue I is known to provide SECURITY SERVICE in MALAYSIA under the license of Home Ministry or KDN and PPKKM Malaysia aka (SECURITY SERVICE ASSOCIATION OF MALAYSIA). We have help more than 1000 companies and organization in the industry from our GUARDS to Surveillance Technologies. Like many security company in Malaysia, Blue I emphasize in training their guards, officer and management.
Being an elite provider although we work with Multi National Companies, Big corporation we also provide affordable security services to help our own community and our country. Our security guard services are specialize to support the our client’s needs.
Our management team always get involve in providing custom security services by adding more to the Standard Operating Procedures in our clients place. We will then pass the SOP down to our site supervisor and offices to learn the SOP.
Beside Blue I Trained Security Personnel, we add value in the Security Technologies for Patrolling, Monitoring, Accessing and reporting system.
Nepalese Gurkha Guards are respected guards in Malaysia due to their legacy during the colonization of the British empire in Malaya (Malaysia’s old name). The Malaysian Government recognized their services and therefore only allow Nepalese as guards in Malaysia. We still have Gurkha Malaysia Army Company in Malaysia.
Today the Nepalese Ex Military and Ex Police are taken into Malaysia to be Security Guards. No other nationalities can come in but the Nepalese.
The Nepalese Guards are known for their discipline and Hard work. In the past history, The Gurkhas would sacrifice their lives for security during the communist invasion in Malaysia.
In our company Blue-I, we ensure that we hire the Nepalese Ex Military and Ex Police as our guards. Our clients choose them for their services because they are affordable and reliable. We have successfully employed almost 150 guards. Most of these guards can speak Hindi and a little English. Once we hire them, We then train them to speak English and Basic Bahasa Malaysia.
After the linguistic training we then proceed to give them field training. Despite being an Ex Army, we at Blue-I still ensure that they learn the Standard Operating Procedure(SOP). Blue I provides Free Hostel with cooking facilities so they can cook their local foods. Our Supervisor does the marketing for their cooking needs.
We always have positive feedbacks about our trained Nepalese Guards. We believe in taking care of our Nepal Guards and we make sure their needs are taken care, either in Malaysia or in Nepal. Our Nepal guards have been here for the last 3 years. And their fully committed to working with our company, Blue-I.